Managed IT
Quick Support
– Extended Hours Helpdesk
– Remote Assistance
– On-site Technical Support
– Systems Administration
Maintenance
– Systems Maintenance
– Change Control Management
– Hardware/Software Upgrades
– IT Assets Maintenance Planning
Monitoring
– Remote Systems Monitoring
– IT Asset Inventory
– Vendor Relations
– Backup Monitoring
– PCI Compliance Review
Backup & Recovery
– Data Recovery
– Business Continuity Planning
– Backup Testing
– Disaster Recovery
– Multi-repository Backup Implementation
Technical Support
Helpdesk
– Remote Helpdesk
– On-site Technical Support
– Troubleshooting
– Malware Cleanup
Computer Repairs
– Servers
– Desktops
– Laptops
– Mac/PC System Repair
Advising
– IT Infrastructure Planning
– Equipment Acquisition
– Technology Recommendations
– IT Project Cost Estimation
Data Recovery
– Hard Drive Data Recovery
– Recovery Planning